Training in Coaching Skills to support self-management and patient activation
How does Know Your Own Health provide training?
Know Your Own Health offers PCI-accredited training in coaching to support self-management and patient activation for anyone who may benefit from using the skills within their roles as well as for those using the skills as a targeted intervention.
Our training provides a comprehensive toolkit, combining the NHS PCI Core Curriculum in Health Coaching with a structured, evidence-based methodology for supporting self-management and patient activation.
Those who have already trained in the skills and the model and reached the required level of expertise can be trained as trainers and supervisors of others, enabling them to build capacity in their services or localities.
Find out more:
Training For Teams, Services and Localities
For organisations seeking to embed supported self-management across teams, systems or services, our PCI-accredited training programmes provide:
A toolkit of Health Coaching skills designed to support self-management and patient activation
An evidence-based methodology geared to providing measurable outcomes
Scalable training for Primary Care Networks (PCNs), various public sector services, and wider systems
Training for Individuals: 4-day or 2-day courses, with access to ongoing support and supervision
4-Day PCI-Accredited Training, plus access to ongoing supervision
This course:
Fulfills the training requirements for NHS Health and Wellbeing Coaches
Provides the skills and a methodology for any practitioners working with individuals over multiple sessions with the aim of improving outcomes, including WorkWell Coaches, School Pastoral Support, Community Connectors, etc.
It offers:
Training in the PCI Core Curriculum Health Coaching Skills
Training in the evidence-based StACC model aimed at supporting self-management and increasing activation as an intervention.
6 Individual and 4 Group Supervision sessions included in the 4-day training
Access to ongoing supervision and support (additional cost)
Ongoing supervision is required by NHS England for Health and Wellbeing Coaches working in the NHS; however, it is also available for other roles and required for those who are looking to go on to train and supervise others in the skills and approach.
2-day PCI-accredited Training, plus access to ongoing supervision
This course:
Supports the health coaching aspect of the Social Prescribing Link Worker role
Meets the required 2-day training in health coaching skills for NHS Care Coordinators
Is for anyone looking to integrate coaching skills into their broader role.
It offers:
A toolkit of Health Coaching skills
A guide to holding coaching conversations
An understanding of patient activation and how to work with patients to increase activation and build their knowledge, skills and confidence to self-manage
Ongoing supervision and support is available for those in any role wishing to further develop their skills.
Those who have completed the 2-day course can add the second two days of the 4-day course to complete the PCI-accredited 4-day course at any time.
No prior training or qualifications are required. Prior experience in any support role or in using listening skills is an advantage but not essential. The training is aimed at all levels of prior experience or those new to coaching.
Why Know Your Own Health uses the StACC Model in its training
Key benefits:
StACC is an evidence-based model that has demonstrated significant increases in patient activation alongside improved outcomes and reduced reliance on clinical services.
The simplicity and mechanistic nature of the model, combined with its limited toolkit of skills, means that anyone willing and able to learn these skills can deliver the model effectively with minimal upfront training. This leads to the following benefits:
Easy to Learn and Deliver – Minimal upfront training required; anyone willing to learn can start using the model effectively from the initial 2-day training onwards, although it does take practice to develop expertise.
Structured Skill Development – Full expertise takes around 2+ years of supervised practice to develop. No new skills training is needed - it’s about experience and depth of skill, not more skills. At this stage, coaches can train to train others.
Scalable and Cost-Effective – Capacity can be built in the NHS or other services with minimal external training or supervision once sufficient expertise is built within systems or services.
Measurable and Replicable – Results come from expertise in delivering the approach, rather than less easily quantifiable factors.
Enhanced Coach Confidence – Structured toolkit and methodology leads to happier and more confident practitioners, as reported in coach feedback.
Other things we like about it are that it:
Follows a natural journey arc centred on where an individual is now and how they plan to move forward.
Focuses first on engagement and ownership on the part of the individual before moving to action, answering directly to the Wanless Report of 2002 and the left hand wall of the House of Care. See the ‘STACC’ section to find out more about these references.
How training is delivered
Our online format provides instruction, practical exercises, and applied coaching skills:
Live, interactive sessions via Zoom/Teams.
Small groups to enable discussion and feedback.